Refund policy

Due to the handcrafted nature of our felt artwork, all sales are final. Each piece is carefully created by hand, making every item unique. For this reason, we do not accept returns, exchanges, or offer refunds.

We kindly ask that you review product descriptions, photos, and details carefully before completing your purchase. If you have questions or need clarification prior to ordering, please feel free to reach out, we’re always happy to help.

In the rare event that an item arrives with an error on our part, please contact us promptly so we can review the issue and determine an appropriate resolution.

Thank you for your understanding and for supporting our small business.